Privacy Policy

Transparency and trust are at the core of what we do. Learn how we handle your data for the Myanno Farm App.

Last Updated: January 20, 2026

Introduction

Myannovation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Myannovation. This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, Myanno Farm App.

Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

  • Personal Information: Name, email address, phone number, and farm location data when you register for an account.
  • Device Information: Information about your mobile device, including IP address, device type, and operating system.
  • Usage Data: Information identifying your device and usage patterns, such as features used and time spent on the app.
  • Sensor Data: Data collected from your connected agricultural devices (IoT sensors, pumps, etc.) linked to your account.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our mobile application
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our app
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners
  • Monitor and analyze trends, usage, and activities in connection with our service

Information Sharing

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Account Data: Retained while your account is active and for 90 days after account deletion.
  • Sensor and Usage Data: Retained for up to 2 years for analytics and service improvement purposes.
  • Communication Records: Retained for up to 1 year for customer support purposes.
  • Legal Compliance Data: May be retained longer if required by applicable laws or regulations.

Your Rights and Data Deletion

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct your personal information through your account settings.
  • Data Deletion: You can request deletion of your personal data without deleting your account.
  • Account Deletion: You can request complete deletion of your account and all associated data.
  • Data Portability: You can request your data in a machine-readable format.
  • Withdraw Consent: You can withdraw consent for data processing at any time.

How to Request Data Deletion

To request deletion of your personal data or your entire account, you can:

  1. In-App Request: Open the Myanno Farm App → Contact Us → In the message section, type your data deletion request
  2. Email Request: Send an email to privacy@myannovation.com with the subject "Data Deletion Request"
  3. Website Contact: Visit our contact section at www.myannovation.com/index.html#contact and submit your data deletion request

Response Time: We will respond to your request within 30 days and complete the deletion within 90 days, unless legally required to retain certain information.

Note: Some data may need to be retained for legal compliance, fraud prevention, or to complete transactions you have requested. We will inform you if we cannot delete specific data and explain why.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

info@myannovation.com +959 750272225